Política de envío

Shipping Time:

We Provide free shipment via DHL/UPS/FedEx Express, It may take 4-12 days to you. Once placed order, we will ship it within 3 days and update you tracking number. Please note, we provide free shipment but not including the custom tax, if the product needs to be cleared, we will inform you in time or you can take the initiative to contact the logistics department. any question please feel free to contact us via email or online chatting. email: x1591430@gmail.com.

Shipping Country/Region

United States (except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific); Canada; Australia; New Zealand; South Africa; Israel; Singapore; China; Hong Kong

After your order has been successfully placed, you will receive an order confirmation email to confirm your order details.

Once your item has been shipped, you will receive a dispatch notification email with your order number, courier information, and parcel tracking number and you will also be able to track the status of your order via email.

You will also be notified via email in real time regarding order amendments, refund processing, shipping updates, etc.

Caution:
1. Please confirm your delivery address before completing your order. If you wish to change your delivery address, please email us (x1591430@gmail.com) within 48 hours of purchase; otherwise we will send the address based on your order information.
2. In the event of any force majeure causing damage to our products in transit, please contact us via x1591430@gmail.com, and we would appreciate your understanding and patience in such cases.
3. Please note that notification emails will be sent to the email address you left in the contact information on the checkout page or the email address you used to register your account. If the email address you left is invalid or not in use, we will not be liable for any risk or loss caused by this.
4. If you change your mind mid-way through your order, please do not reject the package outright. To cancel your order, please contact us to explain the situation (x1591430@gmail.com), and we will process your return according to our return/refund policy. We do not accept the risk of lost or damaged parcels due to rejection.
5. If you do not receive your order, please contact us at x1591430@gmail.com within 7 days of delivery as suggested by the official tracking system of the logistics company; otherwise, we cannot accept responsibility for this occasion.
If there is any damage to the parcel and/or the products inside, or if any items are missing, please contact us within the same day, x1591430@gmail.com or WhatsApp: +86 13692912891, with pictures and/or video.